Asus rog phone 2 screen and air trigger deficit
ayham.d00100
Level 1
Please tell us some basic information before asking for help:
- Model Name: asus rog phone 2
- Firmware Version: last version
- Rooted or not: not
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Kindly note that since i bought the phone when i opened the box and take out my phone i found that there is dirt spot on the right side down of the screen when ever i clean it its comes again same spot same shape same size unfortunately i bought the phone from philippines and i live in qatar i cant send it back to philippines second thing i have problem in air trigger when ever i play and press it continually its start to flicker and its not stable kindly i need your help and advice
Comments
You should contact the company who sold you the phone. Don't wait or use it.
I can't i already used it and i thought its just dirt but it was a definitive screen and my friend bought it for me from Philippines i still have invoice and box
If it under warranty they can send me the screen if they refused i want to buy new screen with frame from asus company i don't mind i want it to be fixed with air trigger
You can always try and go to a local service centre where you are and see if they would do the repairs locally.
Otherwise, you would need to send it back to Phillipines so your friend can get it repaired there.
I don't think there's a problem with service centres locally as long the phone is not a Tencent model.
They dont have international warranty
Its the one with 1tb there is no tencent logo on it
I would send it back to your friend so your friend can take it in to repair centre then. I don't think there's another way.
When you get it repair, ask for the air triggers to be looked at too. It could well be related to each other and you never know, get it repaired under warranty - therefore will be cheaper for you instead of getting a new screen, etc.
My friend lives in Qatar he went for vacation before covid-19 to philippines that time he bought to for me and he came back to qatar
As am saying even if i cant send it where to get original screen with frame cus unfortunately i don't believe in warranty they never fix
Yes sorry, I misread that part.
Its ok no worries Do you know away to contact asus company if i want to buy original screen with frame??
I don't know if the company sells them separately, but here is a list of service centres here:
The only way I see for you to get them is by importing them to Qatar since I can't find Qatar in the list.
You can wait till Monday to see if ASUS mods can help you. Or if anyone else who have similar problems who have an idea.
Thanks for your help i really appreciate it