Hotspot - loosing Internet connection when display is being activated
Please tell us some basic information before asking for help:
- Model Name: Zenfone 7 Pro
- Firmware Version: 126.96.36.199
- Rooted or not: Not rooted
- Frequency of Occurrence: Always
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
It happens that I need to share my Internet connection from my Zenfone to my laptop by enabling hotspot. Whenever I activate the screen of the Zenfone, e.g. by double tapping in order to check the notifications, the wifi connection is lost for a couple of seconds and my laptop does not have access to Internet then. It is annoying e.g. during online video-conferences, when sound and video freezes. I wonder whether this happens to anybody else and if so, whether it can be fixed in next firmware update.