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Suddenly Microphone not working in Asus zenfone max pro M2

Sumeet.kSumeet.k Level 1
edited November 2020 in ZenFone Max Pro Series

Asus zenfone max pro M2's Microphone not working. Not any damage. Please help me

Comments

  • victor010victor010 Level 5

    Hi, kindly let us know the firmware version of the device.

    we'd request you follow the below steps:

    1. Clear system cache.

    2. Try the same under safe mode:

    Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode

    3. If still you face the issue

    factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/

    4. Last option would be to visit the service center to have

    a check. Locate here: https://www.asus.com/in/support/Service-Center/India

This discussion has been closed.