2 weeks ago
Was taking a picture and the phone turned off suddenly. Does not respond to charging, or pressing the power button or anything in this guide (https://www.asus.com/support/faq/1015488/).
Phone is still gets warm, even though there is nothing on the screen. Does not respond when plugged into PC USB either.
Any way to recover data?
Thank you.
2 weeks ago
@eee1
We apologize for any inconvenience this may cause.
Please check the top right corner and kindly share the serial number and details requested in the PM inbox.
Thank you.
2 weeks ago
@eee1 - please also post your issue into this thread - I am not a moderator
To Asus and all owners of a dead Zenfone 8 - ASUS - ZenTalk - 405921