Mobile gets heated a lot than usual, too hot to handle

reinrein Level 1
edited November 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: zenfone 5z (zs620kl)
  2. Firmware Version:WW-
  3. Rooted or not: not
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


After the last update, phone gets heated a lot than usual. Just few mins usage, and phone starts to boil. If I play a game for 20mins, phone gets cooked up. Is this a software issue or what? Need this issue to be solved asap.


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