Not A11 pb, it's since A10 : Notification sound unidentifiable every day and impossible to stop
Please tell us some basic information before asking for help:
- Model Name: zenfone6
- Firmware Version:18.0610.2009.63
- Rooted or not: not
- Frequency of Occurrence: every day since at least one year
- APP Name & APP Version (If your issue relates to the app): that's the question....
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Hello, every day I have my notification sound at 8h30am, even if I put sound notification at volume zero! (Unbelievable but true!)
I never found what causes this sound, I took a look at all apps possible
I put all notifications apps to silence (except messaging apps)
I have no visible notification which could indicate why it snoozes
Does someone have an idea how I could identifícate the origin of this?
This happened too when on Android 10, it's not a new problem due to beta 11
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Comments
Check the Notification log.
BTW Why are you reporting beta issues in a ZenFone 6 forum that doesn't serve that purpose?
You should use a dedicated forum ZenFone 6 R beta program according Official Email Received from Asus Team Regarding Android 11 Beta Testing Program:
https://zentalk.asus.com/en/discussion/comment/122548/#Comment_122548
Sorry but it's not a beta issue!
I have this problem since more than one year
Don't worry I use beta forum since the first day I received beta 😉
I just wait for a way to find from where this sound notification comes so I could stop it, it's annoying to have this sound every day at 8h30am because I'm at work and do not disturb mode or sound notification at zero don't change anything...
Did you check the Notification log?
Do you mean this?
If yes, there is no notification at 8.30am, and all apps you see in my screenshot are in silent mode except"messages"
It's a mystery.
No, I meant the Notification log that's been built in Android since Jelly Bean version 4.3:
Salut !
Get your phone in Safe Mode before 8:30 am and listen if that sound is still audible !
If not, then one of your applications might be responsible 🤷🏼♂️
Ok thanks,
With notification history I saw notifications from"qwant" which are not silent, I put to silent, 8h30 is in ten minutes, if there's still the sound I'll try safe mode tomorrow
It's not qwant....
I'll try safe mode tomorrow
There is no sound notification at 8h30am in safe mode
What is incredible is that (when not in safe mode) it makes the notification sound even if I put notification volume to zero!
Even if you've had this issue since A10, please use the bug reporter guide in the beta forum and send the log to me as a PM. Thanks!
Ok what do I have to do? I don't understand, I do something at 8h29? I don't know how to proceed
Just happened again
After restart I do what?
This?
Oops I post in the wrong thread, I was talking about another problem ... See In beta section...
When I said " just happened again" I was not talking about notification sound but about A11 problem sorry
And for my every day notification sound at 8h30am, I do a log tool (and which log tool?) When? Just after? At 8h31?