slow charging and less battery back up

hey guys i am using asus zenfone max pro m1 6gb variant model phone....my phone is veryslow in charging nowadays.....it is not showing charging rapidly.....and it takes around 3hours to complete full charge.....please help me
This discussion has been closed.
Comments
My phone is taking 4 hours 0 to 100%
Hi there, in order to help you kindly help us with the following details:
1. Let us know the firmware version of the device.
2. Kindly let us know the Charging time taken from 0 - 100%.
3. What's the charging time difference between the current & previous update.
4. Try another charger & let us know if there is any difference.
5. Use the ASUS charger on a different phone & let us know the difference.
Battery not charging above 8% and draining out easily..overnight charging used to take it till 50% and never went above it..Someone please help
Its because of our USB cable. Try to change the same and see if it makes a difference.
2.45 hours is the official charging time so 3 hours is normal.
Do a battery calibration by following the instructions below
Discharge your phone fully until it turns itself off.
Turn it on and let it turn off again.
Plug your phone into a charger and, without turning it on, let it charge until the on-screen or LED indicator says 100 percent.
Unplug your charger.
Turn your phone on.
See if the problem still exists after doing this.