Charging connected device via USB

Idk but this android system notification suddenly popped up in my notification panel n is not going away
My device isn't connected to anything n suddenly it popped up outta nowhere
0
This discussion has been closed.
Comments
And now wtf i cant even charge my device, i restarted, the notification is gone but i am unable to charge my phone wtf... Worst update ever seriously m gonna downgrade to a9 if i can't find solution asap as my battery is 49% rn n is running low bcuz of recent update 2.96ghz cpu usage
Since no one gave a shit i tried charging through side port n it was charging n then later i tried to charge through bottom port it wasn't charging
In my frustration i holded my phone tightly n my thumb accidentally squeezed ryt air trigger n the device started charging through bottom of the port as well....
Still this is strange bug @Anders_ASUS, @CH_ASUS any word on this?
Do you get the same issue while in safe mode?
Yep n the issue is back again but this time m able to charge the phone n it seems its a common problem with no fix on it.
Hi,
The CPU seems to be spiking because of a bug with the latest version of Google Play Store. It's affecting several models,
ROG included. We're following up on this.
Did u even try to read my problem?
Hello? @Anders_ASUS
I can charge through side port but unable to charge from bottom port
If i switch off my phone n connect charger to bottom port than it charges but when i turn my device on it stops charging...
Sorry about ARPs "too fast didn't read" response :)
I can log your device but I know you don't want to. My best guess is still that you have a faulty motherboard. The reson why it charges while it's turned off is because it doesn't do as many security checks as when the system is turned on. But the root cause is hardware, not that there's anything wrong with the security check since it's there for a reason.
This " Faulty Hardware Response" is the very reason why i lost my trust from asus team @Anders_ASUS
That persistent android system notification as shown in above screenshot was already draining my battery.
Yesterday what i did was plugged the phone to charger to bottom port (phone wasn't charging bcuz of bug) as my side port can charge my phone without any problem.
And then i restarted my device with charger plugged in and when my device successfully restarted it asked me for pattern to access features and data.
I inputted my correct pattern n it gave me error saying "wrong pattern" even after using correct pattern (am 100000.....% sure my pattern wasn't wrong) but it was bug.
Tried in safe mode, still no use.
Had to finally hard reset my device outta frustration n there also for security it asked me previous pattern
I inputted my pattern n it still kept saying "wrong pattern" so i went with signing up with Google account n i was successfully able to setup my device from scratch bcuz it didn't let me restore backup unless i had to input pattern, which ofc wasn't working.
Now my device is charging well from bottom port without any problems.
The internet connection of 4g i pmed u is also working for now.
The only thing i noticed is battery is still draining n there are lots of fps drops.
Vibration is not strong as it was before in a9
Rest everything is working fine now.
So anders after comprehending my problem, do you still want to say its faulty motherboard?
We all know n you also know it very well that its software problem.
Please change your software engineers as they are of no good.
They don't even test their software before issuing fota which caused havoc of cpu spikes and the fix for that cpu spike fota caused this "unable to charge issue from bottom port"
So if others who are facing problem like me, try hard reset it will fix the problem bcuz according to asus " new fota = factory reset"
Hah still no reply bcuz everyone admits it, its software fault.
Give this a try:
Read what i said before u suggest solution dude.
I didn't see anything about cleaning the charging ports. Sorry in advance, did I miss something?
EDIT:// I saw the factory reset helped, but again - just have to wait and see if it happens again as it could be masking the main problem. Only suggesting though - some bad suggestions is better than no suggestion I guess 😕
Its software bug, been 4 days now n everything is working fine
No persistent notifications n moreover i can charge my phone now
Also i was unable to use 4g, but was able to use 2g/3g. After factory reset i m now able to use 4g again.
I have already told that network issue to @Anders_ASUS