High temperature / CPU usage / battery drain on 2009.47
jasonwch
Level 3
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- Model Name:
- Firmware Version:
- Rooted or not:
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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As many posted on the forum. I and everyone have similar issue. (This is already upgraded for whole night and a full charge)
- CPU also peak at 2.84/2.96 as from Armoury Crate even didn't do anything
- Temperature goes high
- Battery drain quickly
- "Android System" also taking all battery usage from Battery page
What I observed:
- From running processes, "Google Play Service" always show up, which not the case in old firmware
What I've tried to fix:
- Wipe data (all data not just cache) for Google Play service and Armoury Crate. After cleaned, seems the CPU back to 826Hz, but after I restart the device, it go back to 2.84/2.96 all the time
There may be something wrong on this?
7
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Comments
Please tell us some basic information before asking for help:
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Same here. OMG Asus, OMG.
do android system also use so much battery for u?
Yes! Unbelievable!
and now there is 3 4 month before next update that fixes nothing
i am on my secound charge from 80 to 100 and see if its working
Please tell us some basic information before asking for help:
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
Since the latest update I'm these temps, side of the phone is really hot. Live in the uk so ambient temperature ain't the cause.
Me too, after update today, my processor at 53° without playing, just Facebook and chrome.. 😑
Restarted, everything.
Not normal for the phone to be this hot. Cpu is nearly at 3ghz idle?!?
Mods please help.
I am not a mod, but it does not look normal indeed. It is also weird you have 22 hours remaining. The system temperature looks to be always32 too.
I have got my temperature and CPU usage down. I am still on my one charge from this morning. As soon as I get it charged for tomorrow morning, I will let you know what I have done.
Also, I cant say it will work for everyone though.
Asus is joking! CPU aways at 2.96ghz. Asus fix this now! Or let me downgrade!
Yeah I can confirm too the new update 17.0240.2009.47 has CPU always idling between 2.84GHz & 2.96GHz and due to this it's warm all the time & also the battery is draining quicker, pretty sure this isn't good in the long run as it could also degrade the battery.
@Gustav_ASUS @Anders_ASUS can we expect a fix soon?
You have 37 as the system temperature, so it does change lol 🤔
Ok, might as well try this. What you do below wont clear anything so you are good to do this without worrying about losing anything.
This doesnt fix the issue at all. It is a workaround so your device doesnt go mad at full speed and heating up.
Do post back of it works so it helps moderators here to pass this back to Dev.
Here is my result so far for the pass 1 hour, even though Armoury Crate is saying 30 minutes I have used.
Same . This is not ok . Heating issue . I can feel the heat . I never felt like this for normal browsing .
I will keep update on here:
2 more observation:
pictures attached, same as others