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High temperature / CPU usage / battery drain on 2009.47

jasonwch
Rising Star II
Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not:
Frequency of Occurrence:
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
========================================
As many posted on the forum. I and everyone have similar issue. (This is already upgraded for whole night and a full charge)
CPU also peak at 2.84/2.96 as from Armoury Crate even didn't do anything
Temperature goes high
Battery drain quickly
"Android System" also taking all battery usage from Battery page
What I observed:
From running processes, "Google Play Service" always show up, which not the case in old firmware
What I've tried to fix:
Wipe data (all data not just cache) for Google Play service and Armoury Crate. After cleaned, seems the CPU back to 826Hz, but after I restart the device, it go back to 2.84/2.96 all the time
There may be something wrong on this?

266 REPLIES 266

nationkid
Rising Star II
Mods please help.

ronald1985
Community Legend I
nationkid

screenshot-20200923-212306233.jpg

Restarted, everything.

Not normal for the phone to be this hot. Cpu is nearly at 3ghz idle?!?


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I am not a mod, but it does not look normal indeed. It is also weird you have 22 hours remaining. The system temperature looks to be always32 too.
I have got my temperature and CPU usage down. I am still on my one charge from this morning. As soon as I get it charged for tomorrow morning, I will let you know what I have done.
screenshot-20200923-212639294.jpg

ronald1985
Community Legend I
Also, I cant say it will work for everyone though.

Melqui
Zen Master I
screenshot-20200923-174546315.jpg
Asus is joking! CPU aways at 2.96ghz. Asus fix this now! Or let me downgrade!

FiREPLAY
Rising Star I
nationkid

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

Since the latest update I'm these temps, side of the phone is really hot. Live in the uk so ambient temperature ain't the cause.

screenshot-20200923-181928541.jpg


high temps while watching youtube or idle
You.ch

Me too, after update today, my processor at 53° without playing, just Facebook and chrome.. 😑


View post
nationkid

screenshot-20200923-212306233.jpg

Restarted, everything.

Not normal for the phone to be this hot. Cpu is nearly at 3ghz idle?!?


View post
Yeah I can confirm too the new update 17.0240.2009.47 has CPU always idling between 2.84GHz & 2.96GHz and due to this it's warm all the time & also the battery is draining quicker, pretty sure this isn't good in the long run as it could also degrade the battery.
@Gustav_ASUS @Anders_ASUS can we expect a fix soon?