Google play not working after firmware update 17.0823.2008.70

pepperumopepperumo Level 1
edited October 2020 in ROG Phone 3


  1. Model Name: Asus Rog Phone 3, 8Gb-256Gb, international version bought in Switzerland (it is not the Chinese version)
  2. Firmware Version: 17.0823.2008.70
  3. Rooted or not: not
  4. Frequency of Occurrence: after firmware update
  5. APP Name & APP Version: Google pay (version 2.116.328438545) and PlayStore (version 2181921 [0] [PR] 330823897l)

After the firmware update of the 21st of September 2020, I am facing problems using Google Pay and Google Play. The message I got on google pay while trying to pay in store is that my phone is not "Play protected" anymore, hence I cannot use the google pay app. I do not why this happened since I never rooted my phone. SOLVE THE ISSUE ASAP



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