Auto shutdown and it freeze while loading the logo

jv.santos07jv.santos07 Level 1
edited September 2020 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name: Rog2
  2. Firmware Version: 2007.27
  3. Rooted or not: not
  4. Frequency of Occurrence: it happen 3x within 3weeks
  5. APP Name & APP Version (If your issue relates to the app): none, its just happen when I’m not using a phone

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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