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can not open bootloder

abdulaziz.nasser75@gmail.com[email protected] Level 1
edited September 2020 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name:rog2
  2. Firmware Version:ww_17.0240.2007.27_0
  3. Rooted or not:no
  4. Frequency of Occurrence:ever
  5. APP Name & APP Version (If your issue relates to the app):Unlock Device App

Hello everyone,


I can't unlock the bootloader because when I use the app an unknown error appears probably due to the network.

I use the latest Unlock Device App app taken from the official Asus website and I use the Android 10 system.

I tried all the solutions i found on google, it didn't work.


the device S/R : L3AIKN0527345HD

IME1 : 357071102470572

IME2 : 357071102470580


In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • Smokin_like_a_rastaSmokin_like_a_rasta Level 1

    Same problem here unable to unlock bootloader.

  • Kris_ASUSKris_ASUS admin

    Hi,

    We will release new unlocktool to fix this issue next week. Please kindly wait and download the new one later.

    Sorry for the inconvenience caused. 

This discussion has been closed.