can not open bootloder

edited September 2020 in ROG Phone 2

Please tell us some basic information before asking for help:

  1. Model Name:rog2
  2. Firmware Version:ww_17.0240.2007.27_0
  3. Rooted or not:no
  4. Frequency of Occurrence:ever
  5. APP Name & APP Version (If your issue relates to the app):Unlock Device App

Hello everyone,


I can't unlock the bootloader because when I use the app an unknown error appears probably due to the network.

I use the latest Unlock Device App app taken from the official Asus website and I use the Android 10 system.

I tried all the solutions i found on google, it didn't work.


the device S/R : L3AIKN0527345HD

IME1 : 357071102470572

IME2 : 357071102470580


In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • Same problem here unable to unlock bootloader.

  • Hi,

    We will release new unlocktool to fix this issue next week. Please kindly wait and download the new one later.

    Sorry for the inconvenience caused. 

This discussion has been closed.