ASUS BATTERY

rachelbarquilla20

1. System:
2. Battery or AC: BATTERY
3. Model: ASUS X407U
4. Frequency of occurrence:
5. Reset OS: YES
6. Screenshot or video:

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Detailed description：so may asus laptop can't open for some reason, i think because i accidentally drained my battery and also i have school works so most of the time i do not shutdown my pc. Then i reset it, so after the reset my battery became the problem. It is very slow in charging. I waited for 2 hrs and more just to use see if its fully charged but only 7% has been charged on my laptop. What should i do? Please help :(

Blake_ASUS

Hello rachelbarquilla20,

Please kindly send your device to local service center for further examination.

Thank you.