edited September 2020 in VivoBook
  1. System:
  2. Battery or AC: BATTERY
  3. Model: ASUS X407U
  4. Frequency of occurrence:
  5. Reset OS: YES
  6. Screenshot or video:


Detailed description:so may asus laptop can't open for some reason, i think because i accidentally drained my battery and also i have school works so most of the time i do not shutdown my pc. Then i reset it, so after the reset my battery became the problem. It is very slow in charging. I waited for 2 hrs and more just to use see if its fully charged but only 7% has been charged on my laptop. What should i do? Please help :(


  • Hello rachelbarquilla20,

    Please kindly send your device to local service center for further examination.

    Thank you.

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