Finger print not working

PranayAlva_03 · July 2020

Why always such problems with Asus!! Last time after an update "split screen "feature was not working !! And this time it's fingerprint issue !!

veeharish2005 · July 2020

Can you tell the build number of your device?

Christine_ASUS · July 2020

Thank you for your asking. Kindly provide the information below so that we can better assist you.

1. Model Name: Settings>System>About phone

Refer to the link below to check the model name by model no. in the link

2. Your current firmware version

Settings>System>About Phone>Build Number

If you try to update to the latest version, does the issue still persist?

3. Issue details

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