Asus zenfone 5z crash app like youtube
shubhmbhagat
Level 1
Asus zenfone 5z hanging problem during last security patch upadate sometines phone go to sleep mode dont wakeup even press power key some app crash like youtube chrome etc
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Go to settings>all apps>asus launcher>clear cache & also same time clear storage>go to homepage and see if problem solves
Or else
Restart your device this should help you fix problem
Thankyou😊
Follow the steps suggest by @amitgarde3 and if still not solved then factory reset is the last option and it will definitely help u.
Thanks!
Hi there, kindly let us know the Firmware version of your device.
We'd also request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue
factory reset your phone after taking a full backup : https://www.asus.com/support/FAQ/1006346/