Bluetooth didn't work to play songs in car infotenment system

ZT-10c59c56ZT-10c59c56 Level 1
edited September 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

I have reset the wifi , bluetooth settings to troubleshoot the issue , but after this the songs are in car doesn't play and Android auto also didn't connect with phone.


  • Device is not rooted

  • Hi there, we are checking the same with the relevant team.

  • My Bluetooth is getting connected to my car (ciaz alpha) music system and i can receive calls , make calls and my voice command also working. But i am not able to play music via bluetooth as media is not connecting.

    Bluetooth is working only for the calls. It's not working for audio or video.

This discussion has been closed.