Zenfone Max Pro 1: Latest OTA not able to apply to phone

mbshuklambshukla Level 1
edited September 2020 in ZenFone Max Pro Series

As required, some basic information about my ASUS Zenfone Max Pro 1:

Model Name: ZB601KL

Firmware Version: QKQ1.WW_Phone-17.2017.1911.407-2019 1223

Rooted or not: Not Rooted

Frequency of Occurrence: NA

APP Name & APP Version (If your issue relates to the app): NA


How to go about doing any manual update of latest (May 2020) update for Firmware. "Downloading from website, storing / saving in the main directory of internal storage (of phone) and restarting the phone" did not work to update the firmware.

Manish B Shukla


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