[Ask] Zenfone 5 ZE620KL beta 3

chrisdionleon80chrisdionleon80 Level 2
edited September 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: ZE620KL
  2. Firmware Version: V17.0615.2003.22
  3. Rooted or not: not
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app): firmware update

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


When zenfone 5 2018 will get beta 3 or zenui 6 ?


  • Asus engineers are very incompetent. sure it will not come soon

  • Dear friends

    For further information related to any firmware update, please stay in tune with our social media channels or visit Asus support website.

    #ZE620KL Firmware Spot_Asus Support


    Thank you for your continued support and patronage.

  • MaxDoc83MaxDoc83 Level 1

    Hi there, I have a question I don't know really where to post it, but I'm have been taken the beta release in this firmware for Zenfone 5:


    I just want to know how i do to give a new firmware , because I have problems with camera and others bugs. No complaining, but reeeealy want my camera quality again... And the speaker phone... And some other cool stuff i have before the beta release.


  • It is still in beta testing, and there is no official release date for the final version.

    If you want, you can download the beta version at: asus.com

  • MaxDoc83MaxDoc83 Level 1

    I 've been trying but I do exactly the official site tells. When I rebooted the notification never shows. I really love the Android q... But suddenly started to fails to much. Even battery drain is drastically increased since the last three days.

    It's a pity.

    Let's patiently wait

  • Hi MaxDoc83

    Thank you for your asking. If you are trying downgrading from Android10 to Android 9, you may follow the steps below as 10 to 9 downgrade steps.

    1. Download "Version Android 10 downgrade to P" and then put the image file into the root directory of the MicroSD card.


    2. Insert MicroSD card into phone and then power off the device.

    3. Long press with "Power" key and "Volume Down" key together and stop after feel the vibration to enter Recovery Mode

    4. Use "Volume Down/Up" key and press "Power" key to choose "Apply update from external storage"

    5. Select the downgrade file

    6. When the updating process is done, Choose "Wipe data/factory reset" and tap"Yes" to perform the master clear.

    7. "Wipe cache partition" > "Yes"

    8. "Reboot system now"

    #Android 10 to Android 9 Guide


    If you still could not downgrade your firmware successfully, or you are facing other issue, please provide me a video of how you operate the steps or tell me more issue detail.

This discussion has been closed.