05-25-202005:17 AM - last edited on 01-16-202401:11 AM by ZenBot
My asus zenfone 5z heats up even when I am not using the phone. It heats up while charging, or not charging, while playing video games, also when I have kept it aside. It heats up to 45 degrees, I have to keep it near cool areas like refrigerator to cool it down, it will heat right back up after I remove it from near refrigerator. I am facing this issue since a month. I had to remove all the gaming apps and still it heats up
Hi, we'd request you follow the below steps: 1. Clear system cache. 2. Try the same under safe mode: Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode 3. If still you face the issue factory reset your phone after taking a full backup.
Recalibrate battery To recalibrate battery, charge your phone to 100% without interruption. then discharge it normally till 0%(phone gets switched off). charge it to 100% in switched off condition and keep it in that state for a little more time. now switch on your phone in charged condition and unplug when ASUS logo appears. keep the phone unused for 5 mins. you will get far better battery life as the battery stats.bin file will be updated.