Zenfone 5z - No service

pretender777pretender777 Level 1
edited September 2020 in ZenFone 5 Series

Please tell us some basic information before asking for help:

  1. Model Name: Zenfone 5z ASUS_Z01RD

Firmware Version: I cannot find it, not appearing in settings>about phone>hardware information

Software info: WW_100.01.44.98_20191115

  1. Rooted or not: not
  2. Frequency of Occurrence:
  3. APP Name & APP Version (If your issue relates to the app): n/a

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Had his issue before, then updating from android 9 to 10 somehow helpe fixing the issue

tried rebooting multiple times, factory reset. same issue

using test mode #*#4636#*#, it shows that the mobile radio power is off


This discussion has been closed.