05-23-2020 07:01 PM - last edited on 01-16-2024 01:06 AM by ZenBot
05-23-2020 07:24 PM
pretender777Please update to latest version and then check radio frequency has been optimised in latest firmware i.e. 100.10.107.70Please tell us some basic information before asking for help:
- Model Name: Zenfone 5z ASUS_Z01RD
Firmware Version: I cannot find it, not appearing in settings>about phone>hardware information
Software info: WW_100.01.44.98_20191115
- Rooted or not: not
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app): n/a
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Had his issue before, then updating from android 9 to 10 somehow helpe fixing the issue
tried rebooting multiple times, factory reset. same issue
using test mode #*#4636#*#, it shows that the mobile radio power is off
Zenfone 5z - No service
05-23-2020 07:33 PM
amitgarde3Thank you. I will download and update.https://zentalk.asus.com/en/discussion/28871/zenfone-5z-no-service
Please update to latest version and then check radio frequency has been optimised in latest firmware i.e. 100.10.107.70
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06-07-2020 01:45 PM
06-07-2020 01:49 PM