Fingerprint sensor on Asus 6Z not working
mach512
Level 1
Please tell us some basic information before asking for help:
- Model Name: Asus 6Z
- Firmware Version:
- Rooted or not:
- Frequency of Occurrence:
- APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
=======================================I am not able to use fingerprint sensor for 2 months now. I have tried different solutions but nothing helped. Did factory reset twice.
If anyone can kindly help me resolve, please let me know.
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Comments
Firstly u posted ur query in wrong section as you own 6z n u are asking for help in zenfone 5 series
But with no doubt m always happy to help as we all are one community😊
For ur fingerprint problem i think internal connection may have loosen up to board as issue still exists after 2 months and also factory reset did not help i suggest you kindly take ur device to nearest service centre and get it checked n fixed up
Thankyou😊
Hi, we suggest you to please visit the nearest ASUS service center for better assistance once they open in your area post lockdown. Locate here : https://www.asus.com/in/support/Service-Center/India