Asus Zenfone Max Pro M2 stuck at Asus Logo
Nilesh13
Level 1
My Asus Zenfone Max Pro M2 got stucked at logo on 12th April. It is still at the same dead condition. In my state no service centres are opened so i am a bit tensed. Did anyone who had this issue approached anyone and did they find any solutions.
1
This discussion has been closed.
Comments
itll take a minute or two... Just be patient.. Youl get through it.
Lol they have been waiting for ages
Sorry but there's nothing you can do about that , but to visit service center.
Bro the service centre people can't fix this they will say that's mother board problem
I am stuck in from 11th April 😔
If each and every user who have faced this issue complain against Asus, maybe they would respond.
Its a motherboard failure u have to visit service centre for further help
Thankyou😊
Hi, may we know the firmware version your device is currently on?
@amitgarde3 according to you this issue is caused by the users not the firmware update isn't ???
It's .073 firmware uodate. My phone stuck at bootloop after 3 days of the update
they told me the same before LOCKDOWN and now to you.
mine is 4/64gb variant.
i ask for replacement cost.he ask for gb variant and after checking mine variant motherboard price...
He like this: Etne me to aap nya phone le loge..
me: Phir v kitna
he:8000₹ only
me:achha😐
i took my phone and returned to my home with its most highlighted feature corning gorilla 🦍 glass 6🤣
now using my old Microsoft Lumia 640 with windows 10😁
OLD is GOLD 😉
I clearly said it motherboard failure in above comment also Firmware has nothing to do with hardware failure its just a coincidence that u updated firmware and something triggered in hardware inside at same time and its a failure
If you are in warrenty take your device to nearest service centre and they will replace ot with no cost
And your problem will be solved
Yes you are right this happened with many users after 073 update rolled out by Asus with technical glitch. After repeated tweets and email finally Asus HQ responded and taken the defective device into consideration.
Yes you are right this happened with many users after 073 update rolled out by Asus with technical glitch. After repeated tweets and email finally Asus HQ responded and taken the defective device into consideration.
Is asus m2 pro phone gonna exchange for those who got problem in stuck at logo
No brother you are totally wrong .
I confirmed the problem by calling an Asus's senior service associate manager. He clearly said that, this problem was created from the firmware update.
And for your kind information, I got my phone replaced from ASC against this problem ( N.B.- My device was out of warranty till then).
This time asus is not replacing any phones...they are just replacing the motherboard of the device for free of cost.
I am also stuck with the same problem caused by that .73 update since 25th March.
My phone also same problem..servive centre people said that mother bord problem ..So throw it out or sell to them for Rs.1500 ..What can I do..
When I lifted call offer 4 sec.phone strucked..after Switch off on the phone shows this type of logo came and not started further step..I went to service center and they said that the mother board currepted ..This is manufactur default to all Asus max pro m2 ..It is throw out or sell to them for Rs.1500...Now what can I do ??
Any contact mail or phone