New Asus Vivobook: help

NikkiNikki Level 1
edited September 30 in VivoBook
  1. System:
  2. Battery or AC:
  3. Model: Asus Vivobook
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

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Detailed description:I just bought Brand new Asus Vivobook and it arrived last night. It is running extremely slow. Not just the internet, I mean anything I click on lags. The start button, apps, webpages, you name it. I hadn't installed any new programs on it either just what it came with.

So now I did a system "Reset". It's been 80minutes and it says "Resetting this PC 25%" . I was told it should only take 30 minutes. Is this normal?

Any advice ?

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