X571GT Fingerprint does not work after Windows 10 re-install

ajanvariajanvari Level 1
edited September 2020 in VivoBook
  1. System: Windows 10 Pro 64 bit
  2. Battery or AC:
  3. Model: X571GT AL-464
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:


Detailed description:

I bought a new notebook ASUS X571GT AL-464 but in the shop the setup was missed (only 237GBs of 512 was seen), so I had to re-install Windows 10 with clean install.

Now everything works fine except I don't have Fingerprint reader device in Device Manager.

I have already tried to run Elan Fingerprint driver and utility in Powershell as Admin, and run SmartGesture & ATK, but neither helped.

Do you have any idea what can be the problem?




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