Battery drain in Zenfone max pro m1

edited November 2020 in ZenFone Max Pro Series

Please tell us some basic information before asking for help:

  1. Model Name: ASUS_X00TD
  2. Firmware Version: PKQ1.WW_Phone-16.2017.2002.061-20200219
  3. Rooted or not: No
  4. Frequency of Occurrence: Daily
  5. APP Name & APP Version (If your issue relates to the app):

Battery gets drained from 99% to 75% within few hours (5hours) even when airplane mode is on and kept idle. Battery is getting drained even when I'm not using my phone.

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Comments

  • Hi abhinavmishragoa,

    If there are battery drain issues in sleep mode, in order for us to verify, please kindly follow the steps below and show us the screenshots.

    1) Charge the phone to 100% and remove the charger before going to bed > Clear all apps in recent app list >  turn off screen > the next morning before using the phone, please screenshot the two pages:

    a) Settings > Battery

    b) Settings > Battery > ""Advanced battery usage"" (tap the battery icon to access)

    Thank you .

  • See I charged it to 100% last night then put it in airplane mode before going to sleep like always didn't use it a bit after that till morning but battery dropped to 66% without phone usage.

    Why is it happening like this after last update?

  • Show app usage. Check which app drains more. Check memory usage under developer options of running processes.

    Presence of a bad app, update all apps.

    Try backup and reset as last resort.

  • Even i have this battery draining issue even the phone is in switched off condition. Please give a solution and i have done everything that u mentioned above. I calibrated battery as u mentioned in above

  • Please fix battery drain in Asus Zenfone Max Pro M1

  • Max pro m1 switch off then battry is drain 20% kindly suggest solution

  • t1w410t1w410 Level 1

    Replace battery?

  • have same exact problem any solution? i have try :

    -restrict app in background doesnt work

    -force stop wellbeing doesnt work

    -greenify doesnt work and make phone heat l

    -turn off phone when im sleeping work but seriously????? i must turn it off????

    -uninstall many apps doesnt work

    -change charger doesnt work


    i hope some one have solution.

  • I also noticed same issue in my Max Pro M2

    I calibrated battery but doesn't work

    Last night battery was 52% at 12:30 AM and today morning at 9:15 AM battery is only 19%

    It's too frustrating

    Please any suggestions to solve this issue as soon as possible

    And I don't expect A10 update now from Asus

  • Yes same happening to me.

    I tried that all u mentioned. Even phone is switched off Battery is Draining.

  • Found my solution, turn off your wifi then go to wifi click scan setting, turn off both option. it keep scan wifi and mobile data even when we disable both network. i will try in next 2-3 days if this is really effective, last night my battery drain only 1% when i do this.

  • Hii plz help me. My battery is draining too much like it will charge 99 percent not 100 percent it will drain to 0 percent within 30 mins. Once it will reach to 50 percent it will show 0 percent charge it will shutdown. Help me plzzzz....

  • I am facing the similar problem with my zenfonemaxprom1 , since last may security patch update ... Battery drains fast when we not using the phone

  • I already tried it.

    At earlier it was the problem."That wifi scanning". This wifi scanning not Only drain max pro m1 it ll also drain in every phones.

    This ll be software bug and it's very important to give a new update after resolving every bugs.

  • Same happening in Android version 9 pie latest version

  • Hello please help us. Why you guys are doing bad updates. I'm feeling to throw my phone. Battery draining is very ....... Can't express with words. Only getting 2 or 3 hours screen on time maximum now. Earlier i was getting 9 to 10 hour's of sot. Battery draining even in switch off condition. Draining in flight mode. This issue is not only for me ut also most people's are facing this issue. Please resolve this issue and i never recommend Asus Phones to others such a vad updates are giving.

    Respond here if u also having the same problem....

  • Same issue here....

    Please look into this as soona s possible

    This thread shows that asus service care is almost non-existent...

    So many complaints about same issue and still no official reply or solution

    I am tempted to never use asus products again

  • adarshshivam1adarshshivam1 Level 1
    edited June 2020

    I got exact same issues with my zenfone MaxM1pro since last few weeks now., Can we get any information on this.?

  • jothijothi Level 1
    edited June 2020

    Battery drain issue seen in my Maxpro M1 device also past one week.

    Reset done to factory settings, overnight changed to airplane mode and tested, nearly 40% battery draining.


    Build PKQ1.WW_Phone-16.2017.2005.82-20200506


    Phone not rooted.

  • Is your phone build number 87 or it is a typing mistake.

This discussion has been closed.