Reverse Charging Bug/Error

edited September 2020 in ZenFone Max Pro Series
ZF Model: ZB602KL
Firmware/APP Version: February update
Frequency of Occurrence: Frequent
Rooted: No
APP Name:

Last edited by striderz3ro on 2019/3/5 20:30

My phone won't charge anymore and a pop-up reverse charging keeps appearing, even though i never used my phone to
reverse charge to any other device.

I already brought it to the nearest asus service center at my place (Zamboanga City, Philippines) since last February 19,
i made a follow up they said it's not fixed yet, how long will it take to be fixed? Does Asus have a standard time limit for it to be fixed?..

my phone is still under warranty period since i bought it just last August 2018. what if they couldn't fix it, can i still get a replacement? or a refund? or a compensation?..



  • Hi striderz3ro,

    Please check your PM for a message I have sent you. Thank you for your help :)
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