Issue with Proximity sensor

tejajagirdartejajagirdar Level 1
edited September 2020 in ZenFone 5 Series
Firmware/APP Version:
Frequency of Occurrence:
APP Name:

With the latest update to Android PIE i'm facing an issue with proximity sensor, the screen doesnt go off when i place the phone near the ear. It used to work flawlessly earlier but the update i noticed this issue. Any pointers to resolve this issue would be of great help.
I ran the Proximity sensire test and it passed. So i believe this to be an issue with software rather than hardware.
This discussion has been closed.