CANT MAKE CALLS
Shreyash
Level 2
Hey guys ,Is anyone else facing the calling issue on the phone,i am unable to pick calls or make calls.I had this problem since the first month after a month it got fixed after the update but now again i am facing the same issue.Mods please help!!!
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I have the indian unit
@Anders_ASUS help ?
Can you elaborate ? You can't pick up calls meaning the screen freezes when a there is call ? Or you can receive it but you can't hear anything ? Or you don't get network ?
You are unable to make calls of any kind? I recommend visiting a service center, they will have a faster turnaround time for this than us.
I did go to service center and the issue was fixed for a while and now its back again,its not a hardware issue, last time i went there they said wait for the fota update .Basically if i call someone i cant hear anything and the other person still get a call and when he picks up the call the call duration is not displayed in my phone neither can i hear the other person. When someone calls me i cant pick the call up ,i try to drag it but it doesnt work
This is after updating to the latest firmware and factory resetting the device, and not loading your old image onto the phone?
Stock, out of the box with no apps on the latest firmware it won't make calls?
We can log it to see what's going on. I'll send you a PM.
I'm having the same issue as well, I received the phone today brand new out of box and it did an update right away. The network was set up according to my carrier specs and calls won't go through and incoming goes straight to voicemail.