ASUS - ZenTalk

girishsonu2000 · ‎11-20-2019

i am talking about earphones which comes in box
initially sound in 1 earpiece low compared to another one
but not it completely stop working.
what to do....

_jis_ · ‎11-20-2019

First test them on another device to confirm that one earpiece is really defective.

girishsonu2000 · ‎11-21-2019

_jis_
First test them on another device to confirm that one earpiece is really defective.

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Already tried on many devices
1 earpiece is defective

shiv1g · ‎11-23-2019

Same thing happened to my earphones as well. The left earphone became weak and started to produce less (almost by half sometimes) sound as compared to the right one.
I contacted my local Asus service center and they where very helpful. As my earphones where under warranty (6 months on accessories), they replaced them with a completely new pair of earphones that came with the 6Z.

CH_ASUS · ‎12-05-2019

girishsonu2000
i am talking about earphones which comes in box
initially sound in 1 earpiece low compared to another one
but not it completely stop working.
what to do....

Earphone

If it is defective and not due to external forces, please do contact your local Asus service for help.