When i try to install an apk worth 1gb, it automatically goes app not installed

[renixknight1]

ZF Model: ZE554KL
RAM: 4G
Firmware/APP Version: WW_Phone-15.02.1904.453-20190509
Frequency of Occurrence: Everytime I install an apk to my cellphone
Rooted: No
APP Name:

So i need help i always download apks worth 1gb or more but last week and tofay my app cabt be installed for some reason please help.

[ServiceH_ASUS]

Last edited by Selena_ASUS on 2019/10/15 15:33 Hi renixknight1 Please kindly provide me your Google play store's version. Have you tried the following? 1. Go to your phone settings>app info>press the three dots on the upper right>reset app preferences>reset apps 2. Please kindly restore and uninstall update the Google Play and Google service app for a check. Please try to confirm with different wifi and mobile network. Thank you:)