Sound quality is poor or equilixer

[Dhruv_Yadav]

I have use several headphones and earphones wether it is wireless or not and I found that in asus zenfone max m2 has poor sound quality. I cannot hear 3d songs like 3d and audio is not clear and I am suffering from it please make an update for this update the sound quality using headphones and sound is not that good please try it max m2 users give reply you are suffering from the same problem like me. Please help me.

[victor010]

Hi, kindly help us with the following information to find a solution to your query.
1.  Firmware version your device is on.
2. Elaborate more on your concern.
Hi, we'd request you follow the below steps:
1. Clear system cache.
2. Try the same under safe mode:
Hold the power button for 5 seconds => When the screen flashes with option => Press & hold power option => You will get an option to restart in safe mode
3. If still you face the issue factory reset your phone after taking a full backup: https://www.asus.com/support/FAQ/1006346/