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Otg not detected by device

Ghostyt123
Star I

My# Asus Zenfone max m1 is not detecting my otg

 Thus I am unable share any data to pendrive.I checked my ott with my other devices OTG is perfectly fine . Please resolve my issue 

1 REPLY 1

Falcon_ASUS
Moderator
Moderator

@Ghostyt123
Please connect other OTG devices for cross-testing to confirm whether the issue is with the phone or the external device. If the phone still cannot detect other OTG devices when connected, it is recommended to reset the phone.
[Phone] How to do the factory reset on your phone

Sorry for any inconvenience it may be caused.