Last edited by Selena_ASUS on 2019/4/17 11:35
Hi micogibaga
Good day
What's your phone’s firmware version (Settings> About > Software information > Build number)
Did the signal back when you turn on airplane mode > for 3 seconds > then turn off it.
Please try to use other different sim card for a check.
Please check it in safe mode. (https://www.asus.com/support/faq/1005163)
Please help to confirm, Thank you:)