Green image appearing in photos on Zenfone Max Shot (ZB634KL)

[Matheus]

Model: ZC550KL(Max)
RAM: 3G
Firmware/APP Version: WW_16.14.1906.239
Frequency of Occurrence: ever
Rooted: No
APP Name: Câmera

Last edited by matheussouzas65 on 2019/11/19 08:23 At times when taking a photo, a green image appears over the photo on Zenfone Max Plus (ZB634KL)

[ServiceH_ASUS]

Hi matheussouzas65 Can you help me confirm that the phone is up to date? The latest version for ZB634KL is WW_16.14.1909.258. Please provide any screenshots and photos available that would show this matter. It would be very helpful for us to confirm this problem. Thank you for your feedback and have a nice day:)