a month ago - last edited a month ago
Please tell us some basic information before asking for help:
Model Name:asus_X00TD (Zenfone Max Pro M1)
Firmware Version:WW_Phone-16.2017.2009.087-20200826
Rooted or not: non root
Frequency of Occurrence: Often Mostly on All Apps except Calculator (Very Ofter on Certain Apps ex: Youtube, X, Reddit, AfkJourney)
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
Reboot Device, Safe Mode (Still Occurring)
Please Help, can't do anything efficiently with it..
*edit : been done tried repaired on service (not ASC) but still none
4 weeks ago
@Infant
Unfortunately, if the issue persists in Safe Mode, it is likely that there is a malfunction with the screen touch. It is recommended that you take the phone to a service center for further inspection.
The following is the contact information:
https://www.asus.com/support/service-center-location
Also you can contact the local service center for help.
The following is the contact information:
https://www.asus.com/support/CallUs#
Sorry for any inconvenience it may be caused.