Firmware Android Pie WW-16.0200.1903.25

[leonardoblassl]

ZF Model: ZC554KL
RAM: 2G
Firmware/APP Version: WW-15.2016.1905.514
Frequency of Occurrence: Every
Rooted: No
APP Name:

I try to update to new firmware but stuck's on 24% and reboot, have a way to update?

[Y_ASUS]

Hi leonardoblassl, We would suggest you check: https://www.asus.com/support/FAQ/1009748 During the update process, please charge your phone with the AC adaptor or make sure the phone has at least 15% battery life available. Is there any error message? Could you show us a screenshot or short video of the problem? To share videos, please upload it to ASUS WebStorage (https://www.asuswebstorage.com/navigate/) and share the link with us. Kindly tell us how you installed step by step, and in which step the error occurred. Thank you 🙂