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ZenFOne maz Pro m2 stucks on logo

Hi, today my mother's zenfone max pro m2 freezes on Black screen with ASUS logo, nothing is happening. She is trying to connect the support team but nothing happens. I need help.
1 REPLY 1

victor010
Zen Master III
 Hi, please check your inbox for the private message I've sent you since the further information that we need involves your personal information. Thank you.