ystem update failed (3) unknown error system restored to previous configuration

[kyenna24]

ZF Model: ZB602KL
RAM: 1G
Firmware/APP Version: WW-16.2017.2002.061
Frequency of Occurrence: System updated failed
Rooted: No
APP Name: Asus zenfone max pro m1 zb602kl
Screenshot: https://us.v-cdn.net/6031231/uploads/ww_attachments/202004/06/004020qvrmvqto9qowstwv.jpg

Hello everyone, this is kat and I am Deaf, please help me how to fix for system update failed (3) unknown error system restored to previous configuration asus zenfone max pro m1 after firmware 061 from android 9. Please help me. I tired to fix for firmware android 10 but still system update fail. Please help me, thanks. If yes, just commend here please or just email me on kyenna24@gmail.com please.

[kyenna24]

Sanju

https://zentalk.asus.com/en/discussion/comment/72937#Comment_72937

It would be better for other users too if you can tell me the current Firmware version of your phone so that I would definitely help you with the correct resolution and you would fix the issue by today.

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Firmwarm is .061, I can’t able to go update android 10 because of error.

[e2234122]

Hello, first download [MaxProM1_10_downgrade_to_9], put in the sd card, the phone enters the recovery mode, after double cleaning, this version is successfully installed by the sd card, after installing android 10, thank you.

[kyenna24]

e2234122

Hello, first download [MaxProM1_10_downgrade_to_9], put in the sd card, the phone enters the recovery mode, after double cleaning, this version is successfully installed by the sd card, after installing android 10, thank you.

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Still failed

[vikrantkarande5]

Can "MaxProM1_10_downgrade_to_9" this file can help to downgrade android 9 version 0.61 to version 0.59???

[kyenna24]

vikrantkarande5

Can "MaxProM1_10_downgrade_to_9" this file can help to downgrade android 9 version 0.61 to version 0.59???

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No, still failed