Why does my Zenfone Max Pro M1 TAKES TIME TO BE FULLY CHARGED; BATTERY DRAINS VERY FAST post 7/20 pa

[ajmohammad35]

Please tell us some basic information before asking for help:
Model Name:
Firmware Version:
Rooted or not: NOT
Frequency of Occurrence: 2 WEEKS
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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[Christine_ASUS]

Hi ajmohammad35
Thank you for your asking. Kindly try some stay-at-home troubleshooting tips below:
1. Enter "Safe Mode" and leave a 80%-100% phone in sleep(idle) mode in a night.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
If the battery works well in "Safe Mode", please check on any disturbance from the installed 3rd party Apps.
2. If the issue remains the same in "Safe Mode", please try "the Factory Reset" 
Settings>System>Reset options>Factory data reset
Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.

If the situation remains the same after the Factory Reset, please bring your device to the nearest repair center for battery check: https://www.asus.com/support/Service-Center-All-Countries/
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs

For more battery saving tips, kindly refer to the links below
[Phone/Pad] Tips for battery charging and storage | Official Support | ASUS Global[ZenFone/Pad] Power saving skills | Official Support | ASUS Global