Unable to update Android 10 manually

[vinayakgn]

I am trying manual update of Android 10 for the release Version WW-17.2017.2006.429.
But even after pasting the downloaded update file in the root folder the phone ia not prompting for the message "FOTA service update received".

Hence I am unable to do update on my mobile phone.

Please revert with solution.

[veeharish2005]

vinayakgn

I am trying manual update of Android 10 for the release Version WW-17.2017.2006.429.

But even after pasting the downloaded update file in the root folder the phone ia not prompting for the message "FOTA service update received".

Hence I am unable to do update on my mobile phone.

Please revert with solution.

Unable to update Android 10 manually

Can you tell the current build number of your device?

[vinayakgn]

Current build no is QKQ1.WW_Phone-17.2017.2004.424-20200414

[vinayakgn]

veeharish2005

https://zentalk.asus.com/en/discussion/31678/unable-to-update-android-10-manually

Can you tell the current build number of your device?

View post

Current build no is QKQ1.WW_Phone-17.2017.2004.424-20200414

[Y_ASUS]

Hi vinayakgn,
Please reboot your phone and check if a prompt is shown. 🙂
For further update instructions, you can check the manual update method : How to update firmware on my phone? | Official Support | ASUS Global