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Sound problem (3.5mm, BT Headset & USB audio very low quality output)

5227252272
Star II
Please tell us some basic information before asking for help:
Model Name: Asus Zenfone Max pro m2 (ZB630KL)
Firmware Version: QKQ1.WW_Phone-17.2018.2007.428-20200903
Rooted or not: not
Frequency of Occurrence: Always
APP Name & APP Version (If your issue relates to the app):
In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.
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Dear Asus
After android 10 update, I have issue with the sound output of the device. Loudspeaker output is ok but 3.5 mm, BT Headset & USB audio output is so cheap that there is no bass android the audio quality is very bad. And earpiece volume is too low.
Urgent need of solution.
Thanks.
15 REPLIES 15

ASUS_Bot
Rising Star II
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