Signal not shown on lock screen

[AJ1]

The Sim1 signal strength is not shown on lock screen whereas while unlocked it is showing. This is occurring every time on Pro M1. What is the reason for this as it is confusing whether really phone has good signal strength or not.

[Christine_ASUS]

Hi Yachendra
Thank you for your reply.
1. buggy quickstep>> Is it a system app? Can you provide me the screenshot of it?
2. Fingerprint & Pattern>> So, in other security setting like PIN or Password, the issue will not appear?
3. Does the issue only appear in India?

[nidhin3]

Christine_ASUS

Hi friends

I just checked on my devices and I have not encountered the same situation.

Android 9 V87

Android 10 V432

Kindly provide the information below in order so that we can better assist you.

1. Your sim carrier + country

2. Your current firmware version

3. Does the situation remain in Safe Mode? (yes/no)

4. Does the issue appear right after any system/apps' download or update?

5. Screen lock setting: Swipe/Pattern/PIN/Password/Fingerprint

View post

1. Your sim carrier + country : Jio, INDIA

2. Your current firmware version : Its happens in max pro m1 and pro m2. A screenshot from max pro m2 on build 97. Since it happens randomly I couldn't duplicate this in max pro m1



3. Does the situation remain in Safe Mode? (yes/no) : Not sure

4. Does the issue appear right after any system/apps' download or update?I
Ithas been there for a while.

5. Screen lock setting: Swipe/Pattern/PIN/Password/Fingerprint
Pin + Finger print

[abhaykrishnan02]

Christine_ASUS

Hi friends

I just checked on my devices and I have not encountered the same situation.

Android 9 V87

Android 10 V432

Kindly provide the information below in order so that we can better assist you.

1. Your sim carrier + country

2. Your current firmware version

3. Does the situation remain in Safe Mode? (yes/no)

4. Does the issue appear right after any system/apps' download or update?

5. Screen lock setting: Swipe/Pattern/PIN/Password/Fingerprint

View post

abhaykrishnan02

Please tell us some basic information before asking for help:

1. Model Name:MAX PRO M2
2. Firmware Version: .094
3. Rooted or not: NO
4. Frequency of Occurrence: ALWAYS
5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

========================================

there is no signal on lock screen

but there is volte sign

I'm able to make call

when i unlock the device signal come back

new bug ?

I have discussed this minor bug 2 month ago but u have took any major step and the discussion was closed

[Christine_ASUS]

If the issue can be solved by restart/safe mode/factory reset, can you recognize which third party app trigger the issue?

[Yachendra]

Christine_ASUS

Hi Yachendra

Thank you for your reply.

1. buggy quickstep>> Is it a system app? Can you provide me the screenshot of it?

2. Fingerprint & Pattern>> So, in other security setting like PIN or Password, the issue will not appear?

3. Does the issue only appear in India?

View post

Hi @Christine_ASUS

1) Yes, it's default launcher provided by Asus. PFA the screenshot of the same.

2) I didn't use other security features other than I mentioned before. So, I can't comment.
3) I don't know about other countries users faced it or not. But, you can go through this forum and old Zentalk forum if possible so that you can find the similar issue posted previously by the Indian users.