Signal not shown on lock screen

[AJ1]

The Sim1 signal strength is not shown on lock screen whereas while unlocked it is showing. This is occurring every time on Pro M1. What is the reason for this as it is confusing whether really phone has good signal strength or not.

[abhaykrishnan02]

AJ1

The Sim1 signal strength is not shown on lock screen whereas while unlocked it is showing. This is occurring every time on Pro M1. What is the reason for this as it is confusing whether really phone has good signal strength or not.

Signal not shown on lock screen

restarting your device is the temporary solution of this minor bug
waiting for permanent solution 😓

[AJ1]

abhaykrishnan02

https://zentalk.asus.com/en/discussion/40083/signal-not-shown-on-lock-screen

restarting your device is the temporary solution of this minor bug

waiting for permanent solution 😓

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It is not working, tried that max 5 min it shows after that on :trackball:. This asus has really stopped working on bugs & models & are producing more bugs in updates. Now seems there's no use of posting it here as moderators only have 1 answer for all issues. Nothing else.

[victor010]

Hi, Please try the troubleshooting tips below:
1. Take out the sim cards> Insert the empty sim port to the end>Re-insert the sim port with sim card
2. Please try reset Network: Settings>System>Reset options>Reset Wi-Fi, mobile & Bluetooth
3. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
4. Also, please try "the Factory Reset" after backing up all the data.
Settings>System>Reset options>Erase all data(factory reset)
Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.
5. If the issue persists after troubleshooting above, please check your SMMI test: Calculator> type ".12345+=">SMMI TEST>Single Test>SIM Signal Test
If any of the SMMI tests fails, indicating high possibility of faulty hardware, kindly bring your device to the nearest ASUS repair center for device checking: https://www.asus.com/in/support/Service-Center/India
If it is impossible to access the service center during Covid-19 period, please try Call us: https://www.asus.com/support/CallUs

[Yachendra]

AJ1

https://zentalk.asus.com/en/discussion/comment/132677#Comment_132677

It is not working, tried that max 5 min it shows after that on :trackball:. This asus has really stopped working on bugs & models & are producing more bugs in updates. Now seems there's no use of posting it here as moderators only have 1 answer for all issues. Nothing else.

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It's bug in visually only. Network signal is fine no issue in receiving calls in Sim one when locked.

I escalated this issue long back in old Zentalk, but no use.
It's waste of our time to escalate any bugs to Asus team. They will not care for this midrange devices now.
Also, now I don't have any faith for Android 10 stable. As, we can see Asus left many devices by giving Beta versions of the Android.