01-06-2021 01:15 AM
01-06-2021 11:09 PM
01-07-2021 02:14 AM
Christine_ASUSThank you sir.its workig after factory reset .but only when charging. What the meaning of while charging or "docked" ?Hi sujanjsr0
Thank you for your asking. I just tested my device on A9 and A10beta V438, the screensaver in both devices performed properly.
https://us.v-cdn.net/6031231/uploads/8OOEF69QZ4MO/v-20210107-150112-oc0-5b1-5d.mp4
Kindly try some stay-at-home troubleshooting tips below:
1. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
2. Also, please try "the Factory Reset"
Settings>System>Advanced>Reset options>Erase all data(factory reset)
Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.
View post
01-07-2021 02:25 AM
Christine_ASUSBut what it means? While charging or "docked"?Hi sujanjsr0
Thank you for your asking. I just tested my device on A9 and A10beta V438, the screensaver in both devices performed properly.
https://us.v-cdn.net/6031231/uploads/8OOEF69QZ4MO/v-20210107-150112-oc0-5b1-5d.mp4
Kindly try some stay-at-home troubleshooting tips below:
1. Please try to enter "Safe Mode". If the function works well in Safe Mode yet the issue remains out of Safe Mode, please check on any disturbance from the installed 3rd party apps.
# How to enter and exit "Safe Mode"
https://www.asus.com/support/FAQ/1005163/
2. Also, please try "the Factory Reset"
Settings>System>Advanced>Reset options>Erase all data(factory reset)
Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.
View post
01-07-2021 10:05 PM