No signal for my two simcards after an update.

[izzabelle1984]

Model Name: Asus Zenfone Max M1 android version 8.0.0. ASUSXOOPD - WW_ZB555KL_15.00.1810.87_20181102

did the network reset, the factory reset and still there is no signal. With other phones, they are working just fine.

Please help. This phone was given as a gift and yet, after a few weeks of usage, this happens.
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[Christine_ASUS]

Hi izzabelle1984
Thank you for your asking. How did you update your firmware version? Auto update or manual update?

[AJ1]

izzabelle1984

Model Name: Asus Zenfone Max M1 android version 8.0.0. ASUSXOOPD - WW_ZB555KL_15.00.1810.87_20181102

did the network reset, the factory reset and still there is no signal. With other phones, they are working just fine.

Please help. This phone was given as a gift and yet, after a few weeks of usage, this happens.

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No signal for my two simcards after an update.

Did u tried replacing with new Sims may this can work