No signal for my two simcards after an update.

izzabelle1984

Model Name: Asus Zenfone Max M1 android version 8.0.0. ASUSXOOPD - WW_ZB555KL_15.00.1810.87_20181102

did the network reset, the factory reset and still there is no signal. With other phones, they are working just fine.

Please help. This phone was given as a gift and yet, after a few weeks of usage, this happens.

========================================

Christine_ASUS

Hi izzabelle1984

Thank you for your asking. How did you update your firmware version? Auto update or manual update?

AJ1

https://zentalk.asus.com/en/discussion/40774/no-signal-for-my-two-simcards-after-an-update

Did u tried replacing with new Sims may this can work