After taking full backup of your internal storage, perform hard reset from the Recovery Menu and once done, restore settings and apps using Google restore option available during start up.. After that, re register your fingerprints once again and check.
Hi, kindly help us with the following information to find a solution to your query. 1. Name of the Asus device you are using. 2. Firmware version your device is on. 3. Elaborate more on your concern.
