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Music syncing problem from sd card

Muttakin
Star II
ZF Model: ZB630KL
RAM: 4G
Firmware/APP Version: 16.2017.1905.065
Frequency of Occurrence: See for yourself
Rooted: No
APP Name: Google play music

This issues hasn't fixed. I have said before the may update about this problem. Whatever the mp3 song i take from pc to my phone it isn't showing in Google play music. This problem occurred after pie update. I also created music folder audio folder but that doesn't work. Please fix this or give a temporary solution if available.
2 REPLIES 2

ServiceH_ASUS
Star III
Hi muttakinbiswas Good day Please kindly provide Google play music 's version. Did the mp3 song show in files ? Can you play the music in files ? Please help to confirm, thank you:)

Muttakin
Star II
1. Version- 8.20.8059-1.N 2. Yes mp3 songs shows in files. 3. Yes i can play from files.